We live in an era of incredible technological advancement. Artificial Intelligence (AI) now has the power to record, transcribe, caption, summarize, and even generate action items from our meetings—all in real time. In theory, these tools are designed to increase accessibility, efficiency, and pr...

Restaurant work is often described as the ultimate teamwork training ground—fast-paced, collaborative, and agile by nature. When trust erodes and psychological safety is absent, even friendly co-workers can become competitors, and small mistakes turn into big accusations. In this InKNOWnative New...

Why I Believe in Communities of Practice I’ve always valued Communities of Practice (CoPs). They offer space to connect, reflect, learn, teach, and exchange ideas with others in similar roles. In most organizations I’ve joined, I’ve often been the one to start or revive a CoP—even when others sho...

Agile is supposed to transform organizations—from siloed to synergistic, from rigid to responsive. What happens when that transformation turns toxic? When resistance is high, emotions run hot, and even the most experienced agilists crack under the pressure? If you've ever felt like the lone warri...