The economic downturn of the early 2000s, coupled with the tech bubble and widespread mortgage crisis, marked a time of immense uncertainty for many of us. Jobs were scarce, and financial security seemed like an impossible dream for those hit hardest by the fallout. During this period, I found my...

This story began as a practice session for facilitators—experienced professionals coming together to sharpen their skills and model what psychological safety looks like. Instead, it unraveled into a case study of what happens when psychological safety is presumed, not built. Split into small grou...

Discover how ego derailed a critical project and led to the failure of a product, highlighting the importance of psychological safety and collaboration. Learn what could have been done differently to foster a more supportive and successful environment. There are moments in our careers where we le...